Returns & Exchanges

At Sub-Shop.com, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original condition. Whether you need a different size or a full refund, our hassle-free process ensures a smooth experience from start to finish.

Return Process

• 1.
  Initiate Your Request

  Log in to your account or visit our returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location or schedule a pickup to send your return back to our fulfillment center.

• 4.
  Receive Your Refund

  After our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.